Reference

Product operations

Run product-level checks from the Wadyu console without exposing internal hosting procedures.

Purpose

Product operations are the checks an MSP administrator can perform from Wadyu without access to internal hosting procedures.

Practical workflow

Review recent synchronisations, collector activity, functional errors, linked tenants, Reclaim candidates, open alerts and generated reports.

Controls and validation

After changing a profile, role, retention rule or ITSM integration, verify that the console reflects the change and that audit history contains a usable trace.

Security and compliance

Visible logs and audit entries must explain the module, customer, action, result and timestamp without showing secrets or raw collector keys.

Common mistakes

Public documentation is limited to product-visible checks and customer/MSP responsibilities.

Devices and filters

The Devices view validates Intune data freshness and quality. It provides global search plus filters by OS, user, Defender, compliance and customer, with sorting by last sync. It is the control view before interpreting App Metering: a non-compliant, silent or never-synced device should not be used as proof of no usage without verification.