Practical guides
Licence costs and ROI
Prepare licence costs, calculate potential savings and present a defensible ROI.
Purpose
ROI depends on clean cost data. Each application or licence should have a monthly price, currency, customer, source, validity date and contract context.
Practical workflow
Import or enter costs, collect real usage, review candidates, exclude business exceptions, calculate monthly and annual savings, then document the customer decision.
Controls and validation
Distinguish potential, actionable and realised savings. Annual commitments, bundles, discounts and minimum seats can change what is actually recoverable.
Security and compliance
Cost exports are customer-scoped data. They must follow RBAC and should not include secrets or unrelated customer information.
Common mistakes
The frequent mistake is using catalogue prices as if they were the customer invoice. Always label assumptions before presenting ROI.